You can log your maintenance task using the portal below. Instructions on ‘how to log a task’ can be found here and a live demonstration is available here .
If your task is urgent, please call our helpline on 0800 917 1523.
If you have a non-urgent task to report, please log it in the portal below.
Additional guidance on our maintenance process and task classification is available here.
Note: the email address you use to log a task will be the one needed to view any progress against that task, as verification processes are in place. Our guidance is to use a generic email address wherever possible e.g. [email protected]
Task updates
If you are unable to access the facilities management portal to see the latest update on a logged task, please contact our helpline on 0800 917 1523.
Please use this form for non-urgent jobs only.
If you are experiencing an emergency maintenance and/or health and safety related issue, please call our dedicated 24/7 helpline on 0800 917 1523.
Click the ‘OK’ to continue to the online form.