A sound, ethical approach to how we engage and operate with all our stakeholders underpins our Healthy Business.
Integral to our approach is generating a financial return for the investors that entrust us with their money whether that be our shareholders or banks and other lenders.
For our customers we’re sharing our expertise, supporting their goals and ambitions and providing outstanding customer service.
We’re committed to being an employer of choice. We aim to offer a range of learning and development opportunities to our people, creating an inclusive and diverse team.
Healthy Business targets
Employee satisfaction
Equality, diversity and inclusion (EDI)
Customer satisfaction
Healthy Business at a glance
customer satisfaction survey 2024
employee engagement survey 2024
What we're doing...
Our customer hub
Meet the Assura team
Assura named top performer in FTSE Women Leaders Review 2023
Orla is a member of the Steering Group and leads on our Healthy Business reporting.
Sarah has overall responsibility for our people strategy and culture, supporting our goal to be an employer of choice.
Sian heads up our property team and is supporting improved service across our portfolio to ensure a good end to end customer experience.
Impact stories
Discover what we’re doing to focus on our Healthy Business commitments. Here, you’ll find some of our latest news, research, impact reports, disclosures and updates.
