A sound, ethical approach to how we engage and operate with all our stakeholders underpins our Healthy Business.
Integral to our approach is generating a financial return for the investors that entrust us with their money whether that be our shareholders or banks and other lenders.
For our customers we’re sharing our expertise, supporting their goals and ambitions and providing outstanding customer service.
We’re committed to being an employer of choice. We aim to offer a range of learning and development opportunities to our people, creating an inclusive and diverse team.
Healthy Business targets

Employee satisfaction
We’re committed to being an employer of choice.

Equality, diversity and inclusion (EDI)
We’re committed to being an employer of choice by creating a diverse and inclusive workplace.

Customer satisfaction
We care about our customers and are committed to delivering a high standard of service.
70 %
customer satisfaction survey 2024
76 %
employee engagement survey 2024
What we're doing...

All of our customers are invited to explore our online hub, which has been set up for everyone working from one of our buildings.

We work hard to attract, retain and develop our high-quality, specialist team, investing in skills and new ways of working.

We're delighted that we’ve been named one of the UK’s top ten performers in the prestigious FTSE Women Leaders Review 2023.
Assura’s Healthy Business team
Impact stories
Discover what we’re doing to focus on our Healthy Business commitments. Here, you’ll find some of our latest news, research, impact reports, disclosures and updates.
